Patient Care Center
Emergency Services for Your Pet
For after-hours emergencies call: (516) 441-2726
Our doctors are on-call 7 days a week until midnight to help you in the event of an emergency with your exotic pet. When calling our emergency line, please leave a clear message and one of our doctors will return your call. If you are unsure if you are experiencing an emergency, and for more information check out our emergency page here.
*Due to high call volumes for emergencies, we cannot guarantee that your pet will be able to be seen in an emergency. If you have an emergency during our regular business hours, please contact our main line at 516-482-1101. If you are calling after business hours, you can call our emergency line at 516-441-2726 and leave a detailed message but please know that due to the high volume of emergencies during the day we can no longer accommodate emergencies after hours and we will return your call on the following morning. If you feel your pet is having an emergency please call the following emergency clinics: Central Veterinary Associates in Valley Stream at 516-825-3066 or Animal Medical Center in Manhattan at 212-838-8100.
If you're experiencing a wildlife emergency, please refer to our wildlife tab at the top of our page.
NOTE: The emergency line is for pets only.
All other non-urgent after hours messages can be left on the clinic's voicemail at (516) 482-1101. Messages will be returned the following morning after 9AM.